1. We are customer focused:
Your interests are always prioritised…
Making sure our customers are at the forefront of everything we do is key. Our dedicated team of client managers are ready to answer any questions you have. Give them a quick call or drop them an email – they’re here to hold your hand throughout the whole process. That’s how we deliver an exceptional service, from beginning to end.
2. We are tailored:
Quick to adapt to any situation…
Delivering bespoke financial solutions is our thing. Our team are problem-solvers, so no matter what you throw at them, they’ll use their expertise to tailor the perfect solution for your needs.
3. We are transparent:
Honesty is the best policy…
Hidden fees and ignored emails? Not our thing. Starting with your no obligation consultation, we’re transparent about the options available to you and transparent about our fees, right from the offset so there’s no surprises along the way.
Always here:
Our pledge to every customer…
So, whether you’re looking for first-home finance, remortgaging reassurance, insurance you can be sure of, or anything in between, our team of experts pledge to find the perfect product for you and will be there to provide guidance each and every step along the way.
Our Core Values
Honesty
We do the right thing. We create an environment which is built on trust, transparency and respect.
Passion
We care, passionately. We care about our clients, the work we do, and above all, each other.
Teamwork
We achieve great things together. We are a team, and we encourage and support each other.
Ambition
We recognise potential. We will be the very best employer, inspiring our people to flourish and grow.
Community
We support our local communities, playing our part as a responsible business for a sustainable world.
Like what you see?
We’re always keen to hear from likeminded people. You could be part of our promise.
Get in touch
Signature Specialist Finance Limited, is registered at Lake View Festival Way, Stoke-on-Trent, Staffordshire, ST1 5BJ. Company Register number is 13802607. We are registered with the ICO, ZB673067 and you can check via www.ico.org.uk.
We conduct both regulated and unregulated business and therefore not all products provided through us are regulated by the Financial Conduct Authority.
We may receive a commission from the Lender that will vary depending on the lender, product or other permissible factors. The nature of any commission model will be confirmed to you before you proceed.
Our aim is to provide you with a professional and efficient service. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to Lake View Festival Way, Stoke-on-Trent, Staffordshire, ST1 5BJ, or by telephoning us on 01782 617600 where we will try to resolve your concern at the earliest time possible.